About Us

About SureFit Appliance Services

SureFit Appliance Services was founded in 2020 by Alexey A with a simple mission: to provide honest, reliable appliance repair services to families throughout the Greater Toronto Area and surrounding communities. What started as a one-person operation has grown into the region’s most trusted appliance service company, but we’ve never forgotten our roots as a family-owned business that cares about our community.

Years of Experience
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Amazing Handymans
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Satisfied Clients
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Positive Reviews
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How It All Started

After working for a large appliance repair chain for over 15+ years, Alexey A noticed that customers were often frustrated by impersonal service, hidden fees, and technicians who were more interested in selling new appliances than fixing existing ones. Even worse, he witnessed the rise of deceptive “baitand-switch” companies that would advertise low prices only to charge mandatory additional fees once in customers’ homes. He decided to start his own company based on the values that matter most to homeowners:

Honesty

We tell you exactly what's wrong and what it will cost to fix with written estimates before any work begins

Transparency

No hidden fees, no surprise charges, no mandatory add-ons that plague other GTA companies

Community Protection

We actively educate customers about appliance repair scams and deceptive practices

Meet Our Professional Handyman

Alexey A

Owner & Lead Technician

Mark Thomas

Project Manager

Peter Russels

Lead Handyman

Timothy Deann

Senior Plumber

Growing With Our Community

Over the past 4+ years, we’ve repaired thousands of appliances for families throughout Toronto, Mississauga, Brampton, Markham, Richmond Hill, Vaughan, and surrounding GTA communities. We’ve been there for holiday emergencies, helped young families stretch their budgets by repairing instead of replacing, and built lasting relationships with customers who trust us with all their appliance needs.

 

Our Certifications & Training

We believe in staying current with the latest appliance technology and repair techniques. Our team maintains industry certifications and regularly attends factory training programs, with special emphasis on emerging smart appliance technology.

Company Certifications
Factory Authorizations
Ongoing Training

Our Values & Commitment

Anti-Scam Consumer Protection

We’re committed to protecting GTA residents from widespread appliance repair scams:

Our research has identified numerous deceptive companies operating in the GTA, including documented “A-Team” style operations that charge low service calls followed by mandatory additional fees regardless of repair complexity. We combat these practices through:

Smart Home & Technology Leadership

As the GTA’s premier smart appliance specialists, we bridge the gap between traditional repair and
modern technology

While most local companies focus only on mechanical repairs, we provide comprehensive smart
appliance support that’s largely unavailable elsewhere in the market:

Environmental Responsibility
Condo Community Partnership
 

We work closely with GTA property management and condo communities:

Privacy & Security

We respect your privacy and protect your personal information:

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Why Families Choose Us

Our 6-month standard warranty is double the industry standard (most GTA companies offer only 3 months), with 1-year coverage on major components.

We’re the only GTA company offering comprehensive smart appliance connectivity guarantees and integration services.

You’re not just a ticket number. We remember your name, your appliances, and your preferences.

We understand the unique challenges of GTA living, from condo building requirements to climate effects on appliances.

We’ll tell you when it makes more sense to replace rather than repair, even if it means less revenue for us.

We work around your schedule, including evenings and weekends when needed.

Our rates are competitive, and we never charge extra for evenings, weekends, or holidays.

Zero customer complaints, protecting you from the scam tactics documented throughout the GTA market.

Sweet Reviews From Our Customers

Robert K., Mississauga Customer

I've been using SureFit Appliance Services for over 3 years. Alexey fixed my 20-year-old refrigerator when two other companies said it couldn't be done. His honesty and expertise saved me thousands of dollars. After hearing horror stories about appliance repair scams, I'm grateful to have found a company I can trust.

Maria S., North York Maria S., North York

The team at SureFit is simply the best. Professional, punctual, and they always clean up after themselves. When we got our smart refrigerator, they were the only company that could properly set up all the connected features. I recommend them to everyone I know.

Linda H., Toronto Designation

When our washer flooded the laundry room, SureFit was here within an hour. They not only fixed the washer but helped us deal with the water damage. True professionals who care. Living in a condo, I also appreciate that they handle all the building coordination so I don't have to worry about access or logistics.

Jennifer M., Markham Designation

After being overcharged by another company that used bait-and-switch tactics, SureFit provided an honest second opinion and fair pricing. They explained exactly what was wrong and what it would cost - no surprises, no hidden fees. This is how appliance repair should be done.

Michael R., Etobicoke Client

I’ve relied on SureFit Appliance Services for a couple of years now. When my dryer quit mid-cycle, Alexey had it running again the same day. What stood out was how clear he was about pricing—no gimmicks or hidden extras. Honest, skilled, and dependable. It’s rare to find a service you can count on every time.

James T., Scarborough Designation

SureFit came highly recommended, and they lived up to it. My oven wouldn’t heat properly, and two visits later it works like new. Alexey explained each step and even showed me how to prevent the issue from coming back. Professional, punctual, and trustworthy—I won’t call anyone else.

Community Involvement

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