Last Updated: October 2025

SureFit Appliance Services (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, contact us, or use our appliance repair services.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us, request a quote, or schedule a service, we may collect:

• Full name
• Email address
• Phone number
• Service address
• Details of your appliance and service request

b. Automatically Collected Information

When you visit our website, we may collect non-personal information such as:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site

We use cookies and analytics tools (like Google Analytics) to improve website performance and user experience.

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2. How We Use Your Information

We may use your information to:

• Respond to inquiries and provide customer support
• Schedule, confirm, and manage service appointments
• Send service-related updates and reminders
• Improve our services and website functionality
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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3. Information Sharing

We may share limited information with trusted third parties only when necessary to:

• Process payments securely
• Manage scheduling and dispatching
• Comply with legal or regulatory requests

All third parties are required to protect your information and use it only for the purpose it was provided.

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4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data
• Request correction or deletion of your data
• Withdraw consent for future communications

To exercise these rights, please contact us using the details below.

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6. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing personal information.

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7. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

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8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

📍 SureFit Appliance Services
Keswick, Ontario, Canada
📞 (647) 977-2626
📧 info@surefitapplianceservices.com